Friday - Apr 19, 2019

Customer Service Division

Crews work to resolve water discoloration following repair completion

Crews work to resolve water discoloration following repair completion

    Due to a water supply line repair earlier this week on North Fork Road from Cragmont Road to North Fork Left Fork Road, City of Asheville customers may continue to experience discolored water.   Thank you for your patience. Staff members have now resolved the issue related to this supply line repair. As we

As Asheville temps dip chances of frozen pipes rise

As Asheville temps dip chances of frozen pipes rise

With overnight lows predicted in the 20s and teens some nights this week, the Asheville Water Resources Department urges everyone to take precautions to protect their pipes from freezing. In an emergency, however, the Water Resources Department is available 24/7. The City does not assist customers with indoor plumbing issues but can cut off the


City of Asheville offices to close for Labor Day holiday

City of Asheville offices to close for Labor Day holiday

Asheville City government offices will be closed Sept. 5 in observance of the Labor Day holiday. However, garbage and recycling collection schedules will continue as normal on Labor Day. Labor Day will be the final day of operation for Recreation Park Pool, which will be open from noon to 6 p.m. All City of Asheville

City of Asheville Customer Services phone line to change hours of operation

City of Asheville Customer Services phone line to change hours of operation

We’re changing our hours and changing the quality of service we provide you. Starting July 1, the City of Asheville’s main Customer Services phone line, 828-251-1122, will be open from 9 a.m. to 5 p.m. Monday through Friday. From 8 to 9 a.m., our customer services representatives will be working on non-phone related customer requests

 

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